Nottingham City Council Client Portal

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IMPORTANT SECURITY UPDATE
Strong Customer Authentication is now live. Shortly, you will be requested to enter a One Time Passcode sent to your mobile or email for certain transactions. If you do not have a mobile or email registered, 'OTP failed' error will be displayed. Please contact cardholder support to update your contact details.
This User Guide provides guidance about the changes. Note that the User Guide will open in a new Tab. Please close the Tab to return to the login screen.

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ABOUT SSL CERTIFICATES

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The PFS Prepaid MasterCard is issued by Prepaid Financial Services Limited pursuant to a license from MasterCard International Incorporated. Prepaid Financial Services Limited is regulated and authorised by the Financial Conduct Authority, registration number 900036. Registered Office: Prepaid Financial Services Ltd. 5th Floor, Langham House, 302-308 Regent Street London, W1B 3AT

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